Facility Management


F.M: Is an organizational function which integrates people, place and process within the built enviror.iment witli the purpose of improving the quality of life of people and the RroductivitY. ofi tne core business
F.M covers these two main areas: 'SRace & Infrastructure' (such as planning, design, workplace, construction, lease, occupancy, maintenance, furniture and cleaning) and 'People and Organization

Identified the core competencies of facility management as 

- Communication
- Emergency preparedness and business continuity
- Environmental stewardship and sustainability
- Finance and business
- Hospitality Management
- Human factors
- Leadership and strategy
- Operations and maintenance
- Project management
- Quality
- Real estate and property management
- Technology
 
1- EHS: environment, health and safety 
2- Fire safety
3- Security
4- Maintenance, testing & inspection
Maintenance, testing and inspection schedules are required to ensure that the facility is operating safely and efficiently, to maximize the life of equipment and reduce the risk of failure. Statutory obligations must also be met. The work is planned, often using a ( computer - aided facility management ) system
5-Cleaning (Housekeeping 
6-Operational (Help Desk) soft and hard services
The facilities management department has responsibilities for the day - to - day running of the building, these tasks may be outsourced or carried out by directly employed staff. This is a policy issue, but due to the immediacy of the response required in many of the activities involved the facilities manager will often require daily reports or an escalation procedure
Some issues require more than just periodic maintenance, for example those that can stop or hamper the productivity of the business or that have safety implications. Many of these are managed by the facilities management "help desk" that staff are able to be contacted either by telephone or email. The response to help desk calls are prioritized but may be as simple as too hot or too cold, lights not working, photocopier jammed, coffee spills, or vending machine problems Help desks may be used to book meeting rooms, car parking spaces and many other services, but this often depends on how the facilities department is organized. Facilities may be split into two sections, often referred to as "soft" services such as reception and post room, and "hard" services, such as the mechanical, fire and electrical services 
8-Business continuity planning All organizations should have a continuity plan so that in the event of a fire or major failure the business 
can recover quickly. In large organizations it may be that the staff moves to another site that has been set up to model the existing operation. The facilities management department would be one of the key players should it be necessary to move the business to a recovery site.
9-Space allocation and changes
In many organizations, office layouts are subject to frequent changes. This process is referred to as churn, and the percentage of the staff moved during a year is known as the ( churn rate ). These moves are normally planned by the facilities management department using ( computer-aided design ). In addition to meeting the needs of the business, compliance with statutory requirements related to office layouts include 

the minimum amount of space to be provided per staff member 
fire safety arrangements 
lighting levels 
signage ventilation 
temperature control 
welfare arrangements such as toilets and drinking water 
What is role of Facilities manager Facilities managers (FMs) operate across business functions. The number one priority of an FM is keeping people alive and safe. Facility  managers have to operate in two 

levels Strategically-tacticall:

helping clients, customers and end users understand the potential impact of their decisions on the provision of space, services, cost and business risk. 
Operationally: ensuring corporate and cost effective environment for the occupants to function. Manage all facility management procedures

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